Useful contacts and resources
Find helpful links, glossary terms and practical tools and templates
- Contacts and resources
- Glossary of terms
- Tools and templates
State and Territory Government Training Departments
ACT – Skills Canberra – https://www.skills.act.gov.au/
NSW – Training Services NSW – https://www.training.nsw.gov.au/employers/
NT – Workforce NT – https://vet.nt.gov.au/workplaces
QLD – Queensland Department of Employment, Small Business and Training –
SA – Skills SA – https://www.skills.sa.gov.au/business
TAS – Skills Tasmania – https://www.skills.tas.gov.au/home
VIC – Department of Education and Training – https://www.education.vic.gov.au/training/
WA – Department of Training and Workforce Development – https://www.dtwd.wa.gov.au/
Finding training courses and training providers
MySkills – https://www.myskills.gov.au/
National Training Register – https://www.training.gov.au
NSW – https://education.nsw.gov.au/skills-nsw
NT – https://vet.nt.gov.au/workplaces
QLD – http://www.skillsgateway.training.qld.gov.au/
SA – https://www.skills.sa.gov.au/business
TAS – https://www.skills.tas.gov.au/employers_and_industry
VIC – https://www.skills.vic.gov.au/
WA – https://www.jobsandskills.wa.gov.au/
Training for language, literacy, numeracy and digital literacy skills
The national Reading Writing Hotline
Foundation Skills for your Future program –
Making complaints and resolving conflict
State and Territory consumer protection agencies and training ombudsman –
ASQA Connect Online Portal – https://asqaconnect.asqa.gov.au/
Traineeships and Apprenticeships
Australian Apprenticeship Support Network
Australian Apprenticeship Pathways – https://www.aapathways.com.au/
Also see State and Territory Government Training Department links above.
Support for Workforce Development and Career Development
Human Services Skills Organisation – https://www.hsso.org.au/
Boosting the Local Care Workforce Program – https://blcw.dss.gov.au/About
Skills Checkpoint – https://skillscheck.com.au/skills-checkpoint-for-employers/services-for-employers/
Victoria Skills and Jobs Centres – https://www.skills.vic.gov.au/s/visit-a-skills-and-jobs-centre
Western Australia Jobs and Skills Centres – https://www.jobsandskills.wa.gov.au/resources-employers
National Careers Institute – https://www.dese.gov.au/nci/national-careers-institute-and-its-work
Australian Skills Quality Authority (ASQA) – https://www.asqa.gov.au/
Victorian Registration and Qualifications Authority (VRQA) – https://www.vrqa.vic.gov.au/
Training Accreditation Council Western Australia (TAC) – https://www.tac.wa.gov.au/
An overview of governance and regulation of VET
Financial support for Vocational Education and Training
Australian Government financial support for individuals – https://www.dese.gov.au/skills-and-training/help-cost-training
State and Territory Government specific funding – see State and Territory Government Training Department links above.
Skills Checkpoint to upskill employees aged 45-70 – https://skillscheck.com.au/skills-checkpoint-for-employers/services-for-employers/
Australian Apprenticeship Support Network subsidies for employing trainees and apprentices – https://www.australianapprenticeships.gov.au/about-aasn
Employment service provider wage subsidies for employing certain groups of job seekers – https://jobsearch.gov.au/employer-info/wage-subsidies
Preparing Students for Work: Certificate III in Individual Support Work Placement Guide for Human Services employers and RTOs – Coming soon
Training product development and reform
Industry Reference Committees – https://www.aisc.net.au/industry-reference-committees/industry-reference-committees-0
Skills Service Organisations – https://www.aisc.net.au/industry-reference-committees/skills-service-organisations
Australian Government Skills Reform – https://www.skillsreform.gov.au/
Other national VET support organisations
Skills Organisations – https://www.dese.gov.au/skills-organisations
National Skills Commission – https://www.nationalskillscommission.gov.au/
Below are some of the key terms used in the Guide. They are drawn from:
- National Careers Institute – MySkills Glossary
- National Centre for Vocational Education and Research – Glossary of VET
A nationally recognised course accredited by vocational education and training (VET) regulators and developed to meet training needs not addressed by existing training packages. The course results in a statement of attainment outcome. The title of an accredited course commences with the words ‘Course in’.
Training that leads to vocational qualifications and credentials that are recognised across Australia. Only registered training organisations (RTOs) that meet government quality standards such as TAFEs, private providers, enterprise registered training organisations, vocational divisions of universities, community RTOs and schools that are RTOs can provide nationally recognised training.
Nationally recognised training is listed on the National Training Register (training.gov.au) and includes accredited courses, endorsed training package qualifications, training package skill sets and associated subjects.
Covers all Australian apprenticeships and traineeships. Australian apprenticeships:
- do not require entry qualifications
- can be full-time, part-time or school-based
- combine training and employment
- can lead to a nationally recognised qualification
- are available to anyone of working age including school-leavers, people re-entering the workforce or those wishing to change careers.
A qualification showing that a student has achieved learning outcomes as described in the Australian Qualifications Framework (AQF).
There are four levels of certificates; they range from Certificate I (basic fundamental knowledge and understanding in a narrow area of work and learning) to Certificate IV (broad factual, technical and theoretical knowledge in a specialised field of work and learning).
The granting of status or credit by an institution or training organisation to students for modules (subjects) or units of competency completed at the same, or another, institution or training organisation.
Training undertaken to gain entry into the workforce or further vocational
education and training.
Most or all of the cost of this training is borne by the student or a person or organisation on behalf of the student.
Government Training Subsidies
Money or other financial incentives paid by a government to help in the delivery and participation of students in training courses.
Learning resulting from daily activities related to work, family or leisure. It is not organised or structured (in terms of objectives, time or learning support). Informal learning in most cases is unintentional from the learner’s perspective. It typically does not lead to certification.
The National Register for Vocational Education and Training (VET) is a record of all training organisations formally approved to deliver VET services by the Australian Skills Quality Authority (or, in some cases, a state regulator).
Training that does not lead to nationally recognised certification. It includes locally developed programs and skill sets, and non-accredited modules.
Non-nationally recognised training is not listed on the National Training Register (training.gov.au) and can be delivered by all training providers not just Registered Training Organisations (RTOs).
Learning that takes place through a program of instruction but does not usually lead to the attainment of a formal qualification or award (e.g. in-house professional development programs conducted in the workplace).
Formal certification awarded in recognition of the successful completion of an educational program. Vocational Education and Training (VET) qualifications are awarded when a person has satisfied all requirements of the units of competency or modules that comprise an Australian Qualifications Framework (AQF) qualification.
Recognition of Prior Learning
Recognition of Prior Learning (RPL) identifies an individual’s skills, knowledge and experiences no matter where, when or how they gained them. RPL offers the opportunity to have these attributes count towards a formal qualification. Skills and knowledge are matched to current industry qualifications so you can gain that formal recognition.
Recognition of Prior Learning is ideal for people with industry relevant work skills or knowledge acquired through paid or unpaid work experience, life experience or community work.
Training to facilitate entry to a new occupation.
Registered Training Organisations meet the registration requirements to deliver training and can issue nationally-recognised qualifications. RTOs can include TAFEs, private training providers, schools and some industry associations and companies.
RTOs are registered in accordance with vocational education and training (VET) legislation to deliver and/or assess nationally recognised training in accordance with the Australian Quality Training Framework, and are listed on the National Register, training.gov.au.
The units of competency, qualifications and accredited courses that a Registered Training Organisation (RTO) is registered to deliver and/or assess. An RTO’s scope on My Skills is the same as on the National Register, training.gov.au. The RTO may not be currently delivering every item on its scope. Please contact the relevant RTO to check if a particular qualification or unit of competency is currently being delivered.
Single units or groupings of units of competency which are combined to provide a clearly defined statement of the skills and knowledge required by an individual to meet industry needs or a licensing or regulatory requirement. They may be either a nationally recognised skill set, which are endorsed in a national training package, or a locally developed skill set that has been developed to meet training needs that are not addressed in existing training packages.
Where the demand for employees in specific occupations is greater than the supply of those who are qualified, available and willing to work under existing industry conditions.
A system of vocational training combining off-the-job training with an approved training provider with on-the-job training and practical work experience. Traineeships generally take one to two years and are now a part of the Australian Apprenticeships system.
These include training packages, skill sets, accredited courses, industry certification and Australian Qualifications Framework (AQF) qualifications.
An organisation that delivers Vocational Education and Training (VET) programs. Training providers include private training providers, schools, community education providers, enterprise providers, TAFE institutes and universities.
A training package is a set of nationally endorsed standards and qualifications for recognising and assessing people’s skills in a specific industry, industry sector or enterprise.
Despite the name, a training package does not describe how people should be trained, nor does it refer to a package of training or qualification that can be delivered or attained. Rather, training packages provide the nationally endorsed industry standards against which training can be developed and flexibly delivered to meet particular local, individual, industry and enterprise requirements.
Unit of competency
Units of competency are the building blocks of a qualification. Each unit of competency identifies a distinct workplace requirement or skill needed to perform the task effectively in the workplace. This can include work knowledge and skills, language, literacy and numeracy, or occupational health and safety requirements.
Legislation makes it a requirement that each unit of competency be listed on the National Register, training.gov.au. Units of competency must be adhered to in training and assessment to ensure consistency of outcomes.
Improving skills (e.g. by further training).
Vocational Education and Training (VET) is training in technical, job-related skills. It provides students with specific skills to help them in the workplace, and enables them to gain qualifications for all types of employment.
A period of unpaid work with an employer undertaken by Vocational Education and Training (VET) students in order to satisfy the requirements of a course or module, with supervision provided by the employer, the training provider, or both.
An example of financial support available in NSW
This is an example of the types of support for training and workforce development. Available support may be different in other states and territories, so check with your Education and Training Department or local training provider.
Considering your workforce development needs: A background brief
Training providers will be able to give you more comprehensive information and advice if you’ve already considered what you want. Before making contact, consider these questions.
Finding the right training provider:
These are questions you can ask of potential training providers to see if they are the right fit for your organisation.
A checklist for establishing a relationship with a training provider
Working through these steps will help to lay a foundation for an effective relationship between you and the training provider.
Conducting checks on Registered Training Organisations using www.training.gov.au
The National Register of VET can help you to find out important information about an RTO.
Training Partnership Agreement
This template can be used as a basis for developing your own agreement with a training provider